Analyzing Case Studies in Hospital Performance Measurement

Moh’d Mahmoud Ajlouni; Rasha K. Sibakhi; Manar Marzouq

doi:doi:10.11648/j.hep.20170203.13

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Analyzing Case Studies in Hospital Performance Measurement

Moh’d Mahmoud Ajlouni, Rasha K. Sibakhi, Manar Marzouq

Published in International Journal of Health Economics and Policy (Volume 2, Issue 3)

Received: 10 January 2017 Accepted: 14 February 2017 Published: 3 March 2017

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Abstract

Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.

Published in	International Journal of Health Economics and Policy (Volume 2, Issue 3)
DOI	10.11648/j.hep.20170203.13
Page(s)	104-110
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2017. Published by Science Publishing Group

Keywords

Hospital, Performance, Measures, Case Studies

References

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APA Style

Moh’d Mahmoud Ajlouni, Rasha K. Sibakhi, Manar Marzouq. (2017). Analyzing Case Studies in Hospital Performance Measurement. International Journal of Health Economics and Policy, 2(3), 104-110. https://doi.org/10.11648/j.hep.20170203.13

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ACS Style

Moh’d Mahmoud Ajlouni; Rasha K. Sibakhi; Manar Marzouq. Analyzing Case Studies in Hospital Performance Measurement. Int. J. Health Econ. Policy 2017, 2(3), 104-110. doi: 10.11648/j.hep.20170203.13

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AMA Style

Moh’d Mahmoud Ajlouni, Rasha K. Sibakhi, Manar Marzouq. Analyzing Case Studies in Hospital Performance Measurement. Int J Health Econ Policy. 2017;2(3):104-110. doi: 10.11648/j.hep.20170203.13

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@article{10.11648/j.hep.20170203.13,
  author = {Moh’d Mahmoud Ajlouni and Rasha K. Sibakhi and Manar Marzouq},
  title = {Analyzing Case Studies in Hospital Performance Measurement},
  journal = {International Journal of Health Economics and Policy},
  volume = {2},
  number = {3},
  pages = {104-110},
  doi = {10.11648/j.hep.20170203.13},
  url = {https://doi.org/10.11648/j.hep.20170203.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hep.20170203.13},
  abstract = {Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.},
 year = {2017}
}

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TY  - JOUR
T1  - Analyzing Case Studies in Hospital Performance Measurement
AU  - Moh’d Mahmoud Ajlouni
AU  - Rasha K. Sibakhi
AU  - Manar Marzouq
Y1  - 2017/03/03
PY  - 2017
N1  - https://doi.org/10.11648/j.hep.20170203.13
DO  - 10.11648/j.hep.20170203.13
T2  - International Journal of Health Economics and Policy
JF  - International Journal of Health Economics and Policy
JO  - International Journal of Health Economics and Policy
SP  - 104
EP  - 110
PB  - Science Publishing Group
SN  - 2578-9309
UR  - https://doi.org/10.11648/j.hep.20170203.13
AB  - Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.
VL  - 2
IS  - 3
ER  -

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Author Information

Moh’d Mahmoud Ajlouni

Department of Banking and Finance, Yarmouk University, Irbid, Jordan
Rasha K. Sibakhi

Department of Banking and Finance, Yarmouk University, Irbid, Jordan
Manar Marzouq

Department of Banking and Finance, Yarmouk University, Irbid, Jordan

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Plain Text BibTeX RIS

APA Style

Moh’d Mahmoud Ajlouni, Rasha K. Sibakhi, Manar Marzouq. (2017). Analyzing Case Studies in Hospital Performance Measurement. International Journal of Health Economics and Policy, 2(3), 104-110. https://doi.org/10.11648/j.hep.20170203.13

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ACS Style

Moh’d Mahmoud Ajlouni; Rasha K. Sibakhi; Manar Marzouq. Analyzing Case Studies in Hospital Performance Measurement. Int. J. Health Econ. Policy 2017, 2(3), 104-110. doi: 10.11648/j.hep.20170203.13

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AMA Style

Moh’d Mahmoud Ajlouni, Rasha K. Sibakhi, Manar Marzouq. Analyzing Case Studies in Hospital Performance Measurement. Int J Health Econ Policy. 2017;2(3):104-110. doi: 10.11648/j.hep.20170203.13

Copy | Download

@article{10.11648/j.hep.20170203.13,
  author = {Moh’d Mahmoud Ajlouni and Rasha K. Sibakhi and Manar Marzouq},
  title = {Analyzing Case Studies in Hospital Performance Measurement},
  journal = {International Journal of Health Economics and Policy},
  volume = {2},
  number = {3},
  pages = {104-110},
  doi = {10.11648/j.hep.20170203.13},
  url = {https://doi.org/10.11648/j.hep.20170203.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hep.20170203.13},
  abstract = {Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.},
 year = {2017}
}

Copy | Download

TY  - JOUR
T1  - Analyzing Case Studies in Hospital Performance Measurement
AU  - Moh’d Mahmoud Ajlouni
AU  - Rasha K. Sibakhi
AU  - Manar Marzouq
Y1  - 2017/03/03
PY  - 2017
N1  - https://doi.org/10.11648/j.hep.20170203.13
DO  - 10.11648/j.hep.20170203.13
T2  - International Journal of Health Economics and Policy
JF  - International Journal of Health Economics and Policy
JO  - International Journal of Health Economics and Policy
SP  - 104
EP  - 110
PB  - Science Publishing Group
SN  - 2578-9309
UR  - https://doi.org/10.11648/j.hep.20170203.13
AB  - Hospital Performance may be defined according to the achievement of specialized targets, either clinical or administrative. It might include elements of community care and public health, as well as social and employment functions. These may be seen as clusters of values and aims behind performance measurement in such areas as research, service improvement, referrer and patient choice, resource management and accountability. The methods used for performance measurement and quality improvement include, but not limited to, regulatory inspection, surveys of consumers’ experience, third-party assessment, statistical indicators and internal assessment. This study was carried out to examine and analyze case studies related to each of these measures. The study employed a qualitative approach in analyzing these measures. The result of the analysis shows that hospital performance should be based on professional competences in application of present knowledge, available technologies and resources, efficiency in use of resources, minimal risk to the patient, satisfaction of the patient, and health outcomes. High hospital performance should address the responsive to community needs and demands, the integration of services in the delivery system, and the commitment to health promotion, and should be assessed in relation to the availability of hospitals’ services to all patients irrespective of physical, cultural, social, demographic and economic barriers.
VL  - 2
IS  - 3
ER  -

Copy | Download